Who it is for
Built for the people who actually carry a sharing ministry
Four jobs, four different bad days. Auxilium is designed around what each of them is trying not to let happen.
Member care
You are trying not to miss anyone
The families who need you most are the ones who go quiet. They stop replying, they stop submitting, and the absence looks exactly like everything being fine.
The triage board ranks by what changed rather than by who wrote in, so silence is a signal instead of an omission.
- Four directions, so a billing problem and a crisis do not look alike
- A signal you dismissed returns if the facts get materially worse
- Today’s nudges, rather than a dashboard you must interpret
Who needs attention today
4 of 128 members · ranked by band, then by direction
Hospitalization logged · no contact in 21 days
Claim past its 17-day due date · never acknowledged
7 people in the household · new dependent added
Two outreach attempts unanswered · renewal in 38 days
Claims administration
You are trying not to let one sit
Claims rarely fail loudly. They stall — waiting on information nobody chased, in a status nobody owns, past a date nobody was tracking.
Every claim gets a clock at submission, and the one nobody has opened escalates before its deadline rather than after.
- The clock pauses for the member — but that status ages on its own timer
- Denials require both a reason code and a guideline citation
- Repricing against a reference rate, with its basis recorded
Claim #need_8fk2
Mercy General · outpatient procedure · $14,280 billed
- Submitted Mar 4
- Acknowledged Mar 5
- In review Mar 9
- Shared due Mar 21
Every proposal records its basis, so it reads as a negotiation rather than a refusal to pay.
Finance and leadership
You are trying to be able to answer the question
Sooner or later somebody — a member, a journalist, a regulator, a board — asks where the money went. The honest answer needs to be available on a Tuesday, not assembled over six weeks by an accountant.
The share ratio is computed continuously against the ACA medical-loss floor of 80.0%, which sharing ministries are exempt from.
- Contributions and disbursements on one timeline
- Related-party payments broken out and disclosed
- A month with money in and nothing out is surfaced, never averaged away
Share ratio, trailing 12 months
Of every dollar members contributed, what reached medical costs
Health care sharing ministries are not held to this floor. Clearing a bar you are not held to is the point.
See it with a ministry that has real problems in it
The demo has five families and an integrity report with genuine findings — not a happy path with the failures edited out.