1.50%
First $1.25M a month
Roughly the first 5,000 members
- The entire product, every feature
- A $9 monthly minimum, and nothing else
- No implementation or onboarding fee
Pricing
You pay a share of what members actually contribute
No implementation fee. No per-seat licence. No charge per claim. The monthly fee is the greater of $9 or a graduated percentage of settled contribution volume — and the percentage falls as the ministry grows.
Try it with demo data first See every feature
- No card to open the demo
- Every feature in every tier
- Export your data at any time
Three marginal bands
Marginal means these work like tax brackets. Crossing a threshold lowers the rate on the additional volume only — it never reprices the whole book, so growing across a boundary can never increase the bill.
0.75%
Next $11.25M a month
Roughly members 5,001–50,000
- Applies only to volume above the first band
- Claims SLAs, appeals, and reference repricing
- Onboarding help with your first real import
0.50%
Above $12.5M a month
Everything above 50,000 members
- Applies only to volume above the second band
- Multiple organizations under one roof
- Data-migration support from a legacy platform
Tiers are measured in contribution volume rather than headcount on purpose. Billing on members invites an argument about whether spouses, dependents, inactive members, and partial-month joiners count. Settled dollars are unambiguous, and both sides can reconcile them against the same ledger.
What that actually costs
Worked from the schedule above, illustrated at $250 of average monthly contribution per member. Your figures will differ; the arithmetic will not.
| Members | Monthly volume | Monthly fee | Per year | Blended rate |
|---|---|---|---|---|
| 100 | $25,000 | $375 | $4,500 | 1.50% |
| 1,000 | $250,000 | $3,750 | $45,000 | 1.50% |
| 5,000 | $1,250,000 | $18,750 | $225,000 | 1.50% |
| 10,000 | $2,500,000 | $28,125 | $337,500 | 1.13% |
| 50,000 | $12,500,000 | $103,125 | $1,237,500 | 0.83% |
| 100,000 | $25,000,000 | $165,625 | $1,987,500 | 0.66% |
| 300,000 | $75,000,000 | $415,625 | $4,987,500 | 0.55% |
The blended rate is the column that matters — not the headline band, but the share of contributions the platform actually consumed. It falls the whole way down the table.
What is not on the invoice
Each of these is a deliberate omission, not an oversight.
No per-claim fee
A charge that scales with claims processed creates a quiet incentive to process fewer of them. For software whose entire argument is that stalled claims strand families, that would be self-defeating.
No per-seat licence
Charging per staff login discourages exactly the thing that makes the product work — giving everyone who touches member care their own account and audit trail.
No implementation fee
Import is preview-first and designed to be self-service. Charging a five-figure onboarding fee for a CSV upload would be difficult to justify.
No paywall on integrity
Share-ratio reporting, guideline-consistency checks, and the claims clock are in every band. Putting accountability behind the expensive plan would mean the ministries least able to afford scrutiny get the least of it.
Processing costs are passed through
Payment-processing expense is billed at cost and shown separately rather than folded into the platform rate, so you can see both numbers.
Sharing funds are never ours
Member contributions settle into the ministry’s own account. Auxilium invoices its platform fee against that account at month end; it never holds sharing funds as operating money.
Fair questions about cost
Why a percentage rather than a flat subscription?
Because the work scales with contributions, and so should the cost. A flat fee that suits a ministry of 50,000 would be unaffordable for one of 300, and a flat fee that suits the small ministry would not fund supporting the large one. The $9 minimum exists so a very small ministry pays something close to nothing.
Does the fee go up if we grow past a threshold?
Only on the new volume. The bands are marginal, like tax brackets: crossing $1.25M a month means the dollars above that line are billed at 0.75%, while everything below stays at 1.50%. Growing can never make the bill jump.
What if $9 is more than the percentage?
Then you pay $9. Below roughly $600 a month of contribution volume the minimum is what governs, which does mean the effective rate is above 1.50% at that size. In absolute terms it is nine dollars.
How is volume measured?
Settled member contributions in the calendar month — money that actually arrived. Auxilium records volume through the month, calculates the graduated fee at month end, and invoices the ministry’s account. Refunds and disputes are netted out.
Can we try it with our own roster before committing?
Yes, and it is the sensible order. Import is preview-first: nothing is written to the members table until a human commits, so you can run your real export through it and see exactly what would happen without anything happening.
What happens to our data if we leave?
You export it. A ministry whose records are hostage to a vendor has swapped one accountability problem for another, and the whole argument of this product is that you should be able to demonstrate what you are doing at any moment.
Look at it before you talk to anyone
The demo ministry is fully populated and needs no card, no form, and no call.